Ory is the largest open source community in the world for cloud software application security. We maintain advanced open source security software solving authentication, authorization, access control, application network security, and delegation. Ory implements a variety of industry and best-practice standards including OAuth 2.0 / OAuth 2.1, OpenID Connect, Zero Trust Networking, Google Zanzibar Policy Framework, FIDO2 U2F, WebAuthn, TOTP, and more.

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Hi Ory team, I have a question about the email delivery under a custom domain. After setting the correct email domain our user still get their email into spam folder

Here is the email config sent by Ory. How do I debug this issue?

I would recommend to look at Sendgrid, they give you steps you can perform to increase the chance your email being delivered instead of landing in the spam folder. Making sure your email gets delivered is kinda hard and a black box. Your best bet is to get a custom IP at Sendgrid and setup DNS properly.

Hey <@U04VBFPNNH1> Thanks for your reply!! Really helpful, I would look into how I can solve it on Sendgrid.