Any tips on how to get some attention from the Ory people? I wrote in here on April 29th and still no interactions :(

Hey @narrow-grass-77808, I can't really help you with more complex issues like the one you are facing - but we do offer professional support for companies like yours. I believe my colleague @agreeable-thailand-10843 already reached out to your team, but feel free to fill out the form at https://www.ory.com/contact - I will also ping my colleagues to pick up the conversation.

Thank you @magnificent-energy-493 Keep in mind the issue I'm facing is a documented bug and not a feature request, so anybody else using the self-hosted kratos version will have the same problem. It looks like something Ory should look into even without a professional support request.

Hey Marco, that is a fair point. The team might pick it up and fix it, but I can't commit to a timeline or guarantee anything. If you need it prioritized, that's what a paid support contract covers. Otherwise it sits in the regular OSS backlog.

No intention of pushing for commitments on our side. Thank you very much

Hi @narrow-grass-77808 if it does become a question of needing more direct support then happy to discuss how we could help. We are also talking to your colleague Massi Gori re a commercial agreement.

Hi @agreeable-thailand-10843, as I said I'm not looking for commitments, my main goal here was to bring awareness to a nasty bug for the community version of the open source kratos. We handle that bug in our projects already