Hello! We got the Growth plan for our company, which offers a multi-tenant SaaS. When checking the documentation about Organizations (https://www.ory.com/docs/kratos/organizations), we have the following attached image: "Project has many Organization(s)" In that spirit, we started to offer SSO for our paying customers. 1st, 2nd and 3rd customers it was fine. Both sides did the necessary configuration and SSO is enabled for them to login in our platform. Each Organization has a specific domain list and desired provider (e.g. Microsoft). But when trying to add a 4th new Organization for a new client that wants to have SSO for their domain, we have the following error:

{
  "error": {
    "id": "quota_exceeded",
    "code": 402,
    "status": "Payment Required",
    "request": "b85ac60a-58f5-992f-ad30-0b26860f7504",
    "reason": "quota exceeded",
    "details": {
      "feature": "organizations",
      "limit": 3,
      "requested_usage": 4
    },
    "message": "The requested action was forbidden because the quota for the feature 'Organizations' has been exceeded"
  }
}

Is our understanding of Organizations completely wrong? Is this 3 organization limit for the Growth plan correct? And what is the limit for the Enterprise then?

Hello Joao, can you please email this request and detail to [email protected]?

I sent you an email Joao, but for anyone else that is looking: • The limit for organizations on the Growth plan is 3 • There are no limits for organizations on the Enterprise plan